Politique d'expédition

Effective 6/3/21

We strive to ensure orders are processed within 3 business days from the time of purchase. All orders purchased after 3 pm EST are noted as the following business day.  

For logistic or legal reasons, we may be unable to deliver some products to certain delivery zones. A member of the support team will contact you if any issues arise with your order. Any products with special conditions will have the information listed. Please thoroughly review product information prior to placing your order to avoid shipping delays.  

As of May 2021, Blacc Luna introduced global shipping! From our flagship location in Virginia to most U.S. locations, you can expect packages to remain in transit for approximately 3-10 business days. Delivery to other global locations may vary and can take up to 4 weeks to deliver to some remote areas. Shipping timeframes may vary due to distance, holiday/season, and/or logistics-impacting situations. 

Once your order has shipped, you will receive a notification containing tracking information for your convenience. 

If you have further questions regarding shipping, please feel free to contact us at support@blaccluna.com or visit our Contact Us page.